How Our Testimonial Video Process Works
(We Do It All For You)
STAGE 1
Planning & Customer Selection
What We Do:
1) Identify Your Top Customers
We find your top customers (repeat buyers, 5-star reviewers, customers who've shown love) - so you get enthusiastic participants who deliver the strongest testimonials.
We find your top customers (repeat buyers, 5-star reviewers, customers who've shown love) - so you get enthusiastic participants who deliver the strongest testimonials.
2) Complete Objection & Desire Audit
We identify the exact doubts killing conversions and specific outcomes driving purchases - so testimonials address real buying barriers instead of generic praise.
We identify the exact doubts killing conversions and specific outcomes driving purchases - so testimonials address real buying barriers instead of generic praise.
3) Build Your Interview Framework
We write custom questions that naturally guide customers to tell powerful before-bridge-after stories so they say what converts buyers without sounding scripted.
We write custom questions that naturally guide customers to tell powerful before-bridge-after stories so they say what converts buyers without sounding scripted.
4) Finalize Project + Get Your Approval
You review the customer list and questions before we proceed - so you're confident we're capturing exactly what you need.
You review the customer list and questions before we proceed - so you're confident we're capturing exactly what you need.
STAGE 2
Easy, Done-For-You
Interview Process
Interview Process
What Your Customers Do:
- Pick a time that works for them (30 seconds)
- Show up for a 10-15 minute conversation from home (no prep required)
- Answer our questions naturally
Everything You Need To Know:
1) Do I have to chase down and coordinate with my customers?
No. We handle outreach, scheduling, reminders, and usage rights - so you never chase customers or manage logistics.
No. We handle outreach, scheduling, reminders, and usage rights - so you never chase customers or manage logistics.
2) How do customers schedule their interviews?
Customers pick their own time using our calendar - so participation is frictionless and convenient.
Customers pick their own time using our calendar - so participation is frictionless and convenient.
3) Will my customers actually show up?
Yes. We maintain an 85%+ show-up rate because we send multiple SMS and email reminders leading up to the call - so your customers are fully prepared and join on time, ready to give quality feedback.
Yes. We maintain an 85%+ show-up rate because we send multiple SMS and email reminders leading up to the call - so your customers are fully prepared and join on time, ready to give quality feedback.
4) What if my customers don't know what to say on camera?
We send simple instructions before each interview - so customers feel confident and speak naturally on camera.
We send simple instructions before each interview - so customers feel confident and speak naturally on camera.
5) Will the videos look and sound professional?
Absolutely. We use proprietary software to capture full-quality video and crystal-clear audio - so your testimonials look professional and build credibility instead of hurting it.
Absolutely. We use proprietary software to capture full-quality video and crystal-clear audio - so your testimonials look professional and build credibility instead of hurting it.
6) How do you make sure testimonials address my specific objections?
We guide your customer through the entire conversation using your objection and desire questions - so customers naturally tell powerful stories addressing your exact doubts without rambling or sounding scripted.
We guide your customer through the entire conversation using your objection and desire questions - so customers naturally tell powerful stories addressing your exact doubts without rambling or sounding scripted.
7) Who owns the videos and can I use them anywhere?
You do. We handle all consent and licensing agreements - so you own everything forever and can use the videos anywhere without restrictions.
You do. We handle all consent and licensing agreements - so you own everything forever and can use the videos anywhere without restrictions.
STAGE 3
Edit, Approve, and Only Pay for
Testimonials You Love
Testimonials You Love
What You Get:
2-3 Week Delivery Timeline
We handle pacing, clarity, audio leveling, and color correction - so every video feels polished and premium instead of amateur.
We handle pacing, clarity, audio leveling, and color correction - so every video feels polished and premium instead of amateur.
Custom On-Brand Design
We use your exact logo, colors, and fonts with professional editing - so testimonials look flawlessly on-brand and credible everywhere you deploy them.
We use your exact logo, colors, and fonts with professional editing - so testimonials look flawlessly on-brand and credible everywhere you deploy them.
- Vertical Version (9Ă—16)
- Horizontal Version (16Ă—9)
- Square Version (1Ă—1)
- Edited Interview Footage
- Raw Interview Footage
Pay Only for What You Love
We create all your testimonials before you pay anything. You can watch them for free, and you only pay for the ones you love. That way, you're never stuck paying for something you don't feel is worth it.
We create all your testimonials before you pay anything. You can watch them for free, and you only pay for the ones you love. That way, you're never stuck paying for something you don't feel is worth it.
90-Day Performance Guarantee
If the videos don't generate direct, profitable ROI within 90 days, we refund you entirely - we only win when you win.
If the videos don't generate direct, profitable ROI within 90 days, we refund you entirely - we only win when you win.